Shipping Policy
Shipping Scope:
We proudly offer shipping within United Kingdom. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.
Order Processing:
Processing Time: 1 to 3 business days (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.
Order Cut-Off Time: 12 PM (GMT+01:00) Central European Standard Time (Amsterdam)
Note: Orders placed after this time will be processed on the following business day.
All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy.
Shipping Methods & Charges:
We currently offer the following shipping option for customers in the United Kingdom:
| Shipping Method | Transit Time | Shipping Fee |
|---|---|---|
| Standard Shipping (Tracking Included) | 5 to 12 business days | Free |
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us - we’re here to assist.
Contact Information:
Phone: +31 6 10 70 50 28
Email: support@valt-official.com
Address: Burgemeester Loeffplein 19, 's-Hertogenbosch 5211 RZ, Netherlands
Support Hours:
Monday to Friday: 08:00 AM – 6 PM (CET/CEST)
Saturday to Sunday: 11:00 AM – 4 PM (CET/CEST)
Company Information:
Company Name: PureVentures V.O.F.
Company Reg No: 93898509
VAT No: NL866565784B01